Job Title: Work From Home Customer Service Representative
Employer: FedEx
Job Description:
As a Work From Home Customer Service Representative at FedEx, you will provide remote support to customers, handling inquiries and resolving issues through phone, email, and chat. You will ensure that customers receive timely and accurate information about their shipments, supporting FedEx’s commitment to excellent customer service.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat.
- Provide information about shipping services, rates, and delivery times.
- Resolve customer issues and complaints in a timely manner.
- Process orders, track shipments, and handle returns.
- Document customer interactions and maintain accurate records.
- Follow company policies and procedures to ensure customer satisfaction.
- Collaborate with other team members and departments to resolve complex issues.
Qualifications:
- High school diploma or equivalent.
- Previous customer service experience preferred.
- Strong communication and problem-solving skills.
- Ability to work independently and manage time effectively.
- Reliable internet connection and a quiet workspace.
- Basic computer skills and familiarity with customer service software.
...Job Description Job Description Monumental Markets has an exciting opportunity to join our growing team as a Route Sales Driver . We're looking for the best of the best to support our explosive growth! If working for an established company alongside great co-workers...
...Empire Management Group is a sales and marketing firm with locations in the Philadelphia... ...who have experience in team leadership, sports marketing, advertising, sales, entrepreneurship... ...all our sports-minded associates at entry level for the sole purpose of developing a...
...partnership, and thus we are looking for a creative and passionate part time Social Video Editor and Project Assistant to join the Spotify for Artists Social Team . You'll report directly to the Spotify for Artists Social Marketing Lead assisting internal and external teams...
...extensive global network of learning experts. Additional information can be found at www.gpstrategies.com.Job SummaryAssist Lead Photographer with photographing incoming inventoryAssist photography team during setup, image procurement and end of day routine...
...Construction Laborer at Installed Building Products in Idaho Falls, Idaho, United States Job Description At BDI Insulation of Idaho Falls,... ...School diploma or GED + Maintain a valid driver's license + Experience in the construction industry Position requires a drug test...