Job Description

Outsourcing Delivery Associate Manager in Andover - Brickstone Square **Outsourcing Delivery Associate Manager**

CTI Tax Solutions of IHS Markit provides outsourcing (along with consulting and technology products/services) to major financial institutions and multi-national corporations around the world as those services relate to the review and validation of international tax documentation (e.g., Forms W-8, W-9, 1099, 1042, 1042-S, etc.). Drawing on extensive operational and tax technical expertise, CTI Tax Solutions outsourcing offerings cover end-to-end services meeting domestic, non-resident, FATCA tax withholding and information return reporting needs, as well as the Common Reporting Standard due diligence and reporting requirements.

**Position summary**

The CTI Tax Solutions Outsourcing group is seeking a highly qualified people manager for placement within the due diligence operations team. Successful candidates will assume a role which oversees a team managing tax document validation review, account remediation and other client back-office functions related to U.S. and foreign tax documentation requirements. Candidates with experience in tax compliance or advisory/consulting background in U.S. domestic and non-resident tax (Chapters 3 and 61), FATCA (Chapter 4) and global AEOI requirements are of particular interest. Applicants with prior experience in complementary tax compliance review as part of financial account onboarding for banks and other financial institutions are also welcome. People management experience is required.

**Duties & accountabilities**

* Manage multiple implementations, while maintaining on-time deliverables.

* Manage a team of 5-10 individuals to execute on tax due diligence initiatives.

* Evaluate scope of work/project plans and make recommendations for improved process plans.

* Manage relationships with clients, internal teams and all stakeholders.

* Prepare project progress and status reports for leadership team and clients.

* Identify and work to resolve gaps in process or project execution.

* Develop long-term relationships with existing clients, connecting with key business executives and stakeholders.

* Must utilize strong adaptability skills and become an expert on our proprietary products, through classroom, web and on the job training and experience.

* Work through new requirement discussions with the client and identify short-term workarounds.

* Identify upsell opportunities for tax related services or products.

* Ability to foster, develop and grow a team

**Business competencies**

* Proven track record of success in completing tax due diligence projects.

* Experience in working as Project Manager lead.

* 5+ years of proven experience in a tax related field with previous people management experience.

* Excellent analytical, project management and problem-solving skills.

* Strong communication skills with exceptional presentation expertise.

* Ability to manage conflicting priorities and communicate effectively with clients

* Strong attention to detail and organizational skills with a focus on quality and process.

* Ability to maintain and report Key Performance Indicator (KPI) metrics to upper management.

* Must be able to work collaboratively with team members, both senior and junior.

* Proficient in Microsoft Office Suite.

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Inclusion and diversity are critical to the success of IHS Markit, and we actively encourage applications from people of all backgrounds. We are committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected category. For more information on the many ways in which we enthusiastically support inclusion and diversity efforts for both candidates and employees, please access our Inclusion & Diversity Statement .

We are proud to provide reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with IHS Markit and need special assistance or an accommodation to use our website or to apply for a position, please contact or call +1 212 849 0399. Determination on requests for reasonable accommodation are considered on a case-by-case basis. *This contact information (email and phone) is intended for application assistance and accommodation requests only.* We are unable to accept resumes or provide information about application status through the phone number or email address above. Resumes are only accepted through the online application process, and only qualified candidates will receive consideration and follow-up.

IHS Markit maintains a substance-free workplace; employees may be asked to submit to a drug test (where permitted by law). In addition, as a federal contractor in the United States, the company participates in the E-Verify Program to confirm eligibility to work.

For information please click on the following links:

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**Current Colleagues**

If you are currently employed by IHS Markit, please apply internally via the Workday internal careers site.

* Req ID: R24626

* Date Posted: 11/04/2021

* Job Category: Consulting and Professional Services

* Location: Andover - Brickstone Square

* City, State: Andover, Massachusetts

* Country: United States of America

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